FAQ

POS refers to the acronym “Point of Sale” and is used to designate the physical spaces where people go to make their purchases; however, it also designates the programs used to systematize the control of sales and inventories in stores.

POS systems comprise hardware and software components and can be complemented with an e-commerce app that is designed to increase the productivity of stores, ensure revenue control at the point of sale, and help to collect payments quickly. By using them, inventory control can be optimized and real-time counts of the total merchandise handled in inventory can be taken. They can be used in clothing stores, mini supermarkets, pharmacies, restaurants, wholesale warehouses, etc. They also generate useful reports to facilitate decision making.

They are widely used, especially by medium and large businesses, because they optimize the user experience and stimulate business control and growth. If you don’t have one, consider the following reasons why you should operate with POS systems:

• They improve the shopping experience. Customers always have high expectations when being served, which can be met by today’s POS systems.
• They reduce waiting times in lines and increase the overall quality of customer service.
• They are highly profitable and generate great results due to their multi-functionality, in addition, they reduce capture times and help calculate promotions, discounts and taxes automatically, which impacts the shoppers’ experience and prevents some of them from leaving the store before closing the sale.
• Reducing errors. Point-of-sale personnel have limitations and inaccuracies are common when working manually.
• The POS system eliminates errors that may appear when capturing sales, and also implements readers that streamline the operation and make the recording of all transactions accurate. It is automatic identification equipment and software that must be in your business if you want to have a productive operation.
• They provide valuable information. During every transaction they provide a lot of details about the products. They generate reports and provide information that can be used in the future to account for sales revenue transactions.
  Applies especially to cloud-based systems, which can be used from any mobile device, anywhere, anytime.
• Improve inventory control. They do not focus exclusively on sales, but also on inventories, as they allow knowing in real time the amount of goods available and some even create purchase or production orders automatically if there is any missing product. All this is done from the screen and without the need to contact the remaining branches or warehouse team.

The system has to be effective in recording transactions, adapt to the structure of the business and ensure operational agility and flexibility. To achieve this, consider the following:

• Electronic collections to carry out transactions with different banks and for different services that generate commissions for the business.
• Ability to establish continuous communications between corporate and branches.
• Ensuring expansion, for which a prospective analysis is important if continued growth is among your plans. Some functions that will help are language options and handling of different currencies.
• Real-time monitoring and obtaining important metrics such as total transactions, average sales per cashier, cashier, store, departmental, product, etcetera.
• Support by professionals who offer guarantees and after-sales services.
  Sales planning to evaluate business development and make adjustments in future purchase plans.

If you want a quality and competitively priced POS system, contact the experts. We offer all the necessary hardware such as POS terminals, receipt printers, cash drawers and barcode scanners. For more information, please contact us directly. We look forward to serving you.